100%
Recommend
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9.8
Satisfaction
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100%
Standards
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The Satisfaction score is made up of:
Home Improvements
The quality of the work was as expected and agreed
10
There was little disruption and the site was left clear and tidy
10
The firm's charges are reasonable for the work involved
10
The team was friendly, helpful, considerate and professional
9
The Standards score shows how far customers agree that the firm followed best practice:
Home Improvements
Before starting work, did they explain:
The charges including labour, materials, callout & VAT (as appropriate)?
100%
Agree
When the work was expected to start and finish?
100%
Agree
How to pay (e.g. cash, cheque, etc.)?
100%
Agree
On completion, did they give you:
A guarantee for a specified amount of time, or usage (where applicable)?
100%
Agree
An invoice showing the cost of materials, labour and VAT?
Not applicable
The Recommended score shows if the customer is likely to recommend the business:
Home Improvements
1 Yes, Definitely
100%
Best of all
Quality
Tidy
Value
Service
Gender
Female
Male
Couple
Other
Partners
Repeat Customers
New
15+ yrs
Age
20s
70+
Experience
Beginners
Experts