n/a
Satisfaction
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100%
Standards
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The Satisfaction score is made up of:
The Standards score shows how far customers agree that the firm followed best practice:
Home Improvements
Before starting work, did they explain:
The charges including labour, materials, callout & VAT (as appropriate)?
100%
Agree
When the work was expected to start and finish?
100%
Agree
How to pay (e.g. cash, cheque, etc.)?
100%
Agree
During the work, did they:
Keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
100%
Agree