9.8
Satisfaction
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98%
Standards
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x since 2024

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The Satisfaction score is made up of:

Home Improvements

The team was friendly, helpful, considerate and professional

9.9

There was little disruption and the site was left clear and tidy

9.8

The quality of the work was as expected and agreed

9.8

The firm's charges are reasonable for the work involved

9.7

The Standards score shows how far customers agree that the firm followed best practice:

Home Improvements

Before starting work, did they explain:

The charges including labour, materials, callout & VAT (as appropriate)?

100% Agree

When the work was expected to start and finish?

100% Agree

How to pay (e.g. cash, cheque, etc.)?

100% Agree

During the work, did they:

Keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

100% Agree

On completion, did they give you:

An invoice showing the cost of materials, labour and VAT?

93% Agree

A guarantee for a specified amount of time, or usage (where applicable)?

90% Agree

These insights show the firm's track record and help you filter to find reviews that matter.

Reviewed In

2026 0
2025 5
2024 11

Budget

< £1,000 1
< £1,500 1
< £2,000 5
< £3,000 1
< £7,500 2

Satisfaction Rating

10 10
9+ 6

Best of all

Service 10
Quality 2
Value 1
Unknown 3

Review Length

< 15 words 4
< 25 words 4
< 50 words 5
< 75 words 2
< 100 words 1

Repeat Customers

New Customer 11
< 1 year 0
< 5 years 1
< 10 years 0
10+ years 0

Experience

Beginner 5
Below Average 3
Average 4
Above Average 0
Experienced 0

Age

20s 0
30s 2
40s 2
50s 3
60s 3
70+ 2

Gender

Female 5
Male 6
Other or not stated 5