98%
Recommend
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9.8
Satisfaction
show details
98%
Standards
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x since 2024
Write a ReviewThe Satisfaction score is made up of:
Home Improvements
The team was friendly, helpful, considerate and professional
9.9
There was little disruption and the site was left clear and tidy
9.8
The quality of the work was as expected and agreed
9.8
The firm's charges are reasonable for the work involved
9.7
The Standards score shows how far customers agree that the firm followed best practice:
Home Improvements
Before starting work, did they explain:
The charges including labour, materials, callout & VAT (as appropriate)?
100%
Agree
When the work was expected to start and finish?
100%
Agree
How to pay (e.g. cash, cheque, etc.)?
100%
Agree
During the work, did they:
Keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
100%
Agree
On completion, did they give you:
An invoice showing the cost of materials, labour and VAT?
93%
Agree
A guarantee for a specified amount of time, or usage (where applicable)?
90%
Agree
The Recommended score shows if the customer is likely to recommend the business:
Home Improvements
13 Yes, Definitely
100%
3 Very Likely
90%
Best of all
Service
Quality
Tidy
Value
Budget
Up to £1,000
Up to £10,000
Gender
Female
Male
Couple
Other
Partners
Repeat Customers
New
15+ yrs
Age
20s
70+
Experience
Beginners
Experts